Terms and Conditions
Last Updated: October 22, 2025
Metamaze Private Limited (“Metamaze,” “we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://metamaze.co.in/ (the “Site”) and use our services (collectively, the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our Services.
1. Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to, when you:
Create an Account: When you register for an account, we may collect your name, email address, company name, phone number, and password.
Contact Us: When you submit inquiries through our contact forms, email us, or call us, we may collect your name, email address, phone number, and the content of your message.
Use Our Services: As you use our IT services, website development, social media marketing, software development, CRM/ERP, IT consultancy, managed IT services, healthcare products, business services, printing solutions, corporate gifting, or IoT solutions, we may collect data relevant to the provision of those services. This may include project details, business information, and other data you provide to us.
Browse Our Site: We may collect non-personally identifiable information about your visit to our Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This is typically collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
Provide, operate, and maintain our Services.
Improve, personalize, and expand our Services.
Understand and analyze how you use our Services.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.
Send you emails.
Find and prevent fraud.
Process your requests and inquiries.
Fulfill our contractual obligations to you.
Comply with legal obligations.
3. Disclosure of Your Information
We may share your information in the following situations:
With Your Consent: We may disclose your personal information for any purpose with your consent.
Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Other Users: When you share personal information or otherwise interact with public areas of the Site, such personal information may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Data Protection Rights (GDPR & CCPA – if applicable)
Depending on your location, you may have the following data protection rights:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us at connect@metamaze.co.in if you wish to exercise any of these rights.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
7. Third-Party Websites
Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: connect@metamaze.co.in
By visiting this page on our website: [Contact us]
By phone number: +91-97242 77772 (Monday to Friday 9 AM to 6 PM IST)
By mail: Q-1202, Veer Savarkar Heights-1 Gota Ognaj Road, Ognaj, Ahmedabad-380060
